Shipping Guarantee

Order is shipping to eligible address.

Order is placed before 1PM (Pacific Standard Time) the checkout page. That delivery date may become unavailable within that window of time due to changes in inventory or delivery capacity before you place your order. Your confirmed delivery date is included in your order confirmation E-mail. Contact us with any concerns.

The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate.

An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee.

An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee

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Return/Refund Policy

Items must be returned in original package

You will have up to 30 days to begin the your return process (starting from the day your product is delivered) to receive a refund on your order. Returns made after 30 days will not be subject to a refund.

There will be a 20% restocking fee on all returns.

Shipping is nonrefundable.

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Special Pricing Policy

Implant Alliance & Faculty Members: Sign in now to receive your discounted pricing

If you are a faculty member, please login to your account prior to checkout to ensure that you receive your special discounted pricing.

If you wait to login from the checkout page, pricing will not update and you will only have access to "retail pricing."

If you are interested in becoming a faculty member, please email info@ihbiomedical.com to learn more information

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